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Cancellation Policy

The client is responsible for payment of all expenses incurred up to the time of cancellation of the assignment, plus 50 percent of the Photographer’s fee; however, if notice of cancellation is given four (4) business days or less by the end of the business day (5 p.m. PST) before the event date, Client will be charged 100 percent of the fee. Postponements: Unless otherwise agreed in writing, the Client will be charged a 100 percent fee if postponement of the assignment occurs after the Contractor has departed for location, and a 50 percent fee if postponement occurs before departure to location. Fees for cancellations and postponements will apply irrespective of the reasons for them, specifically including but not limited to weather conditions, acts of God, nature, war, terrorism, civil disturbance, and the fault of a third party. We do understand under the current circumstance this world is in, situations can occur suddenly. If you need to cancel due to illnesses, we will work with you by postponing and reschedule the event for a later date for up to a year from the cancellation date. Overtime: In the event, that a shoot extends beyond eight (8) consecutive hours, the Contractor may charge for such excess time of assistants and freelance staff at the rate of 1 1/2 times their hourly rates. In-person booking fees are separate fees to ensure the legitimacy of the booking. If the client is late and additional time is needed, then the client will need to schedule an additional date and time. booking dates and times are strictly enforced.

Contact Details

• 4900 Hopyard Road, Pleasanton, CA, USA

  +1 (925) 248-4002

  support@ocon.photography